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Condition of Carriage
OCS Hong Kong Co., Ltd. (hereinafter “The Company”) acknowledges the importance of protection and control over information (hereinafter “Private Information”) of identification. The Company’s Privacy Policy is as follows.


1. Collection of Private Information
  The Company obtains private information from the customer for the following cases.
  • In cases where customer uses “International Express” service.
• In cases where customer uses “Import Shipment” service.
• In cases where customer uses “Family Link” or other services.
• In cases where customer inquires from “Inquiry” page.
• In cases where customer respond to “ Questioner”
2. Purpose of access to Private Information
  The Company will have access to the Private Information of the customer to provide service for the delivery, the company service as well as to understand the needs of the customer. For the access to the Private Information by the Company other than above mentioned purposes, the company shall have consent from the individual customer.
3. Non disclosure of Private Information
  The Company shall not disclose nor provide any private information of the customer to a third party without consent by the customer. Nevertheless, the company may have access to the private information for the following cases.
  • In cases where such information shall be required in order to maintain the business by the agent or affiliate of the company.
• With the consent by the customer.
• In cases where the company is required to give such disclosure by the authority of law.
• In cases where the protection of life and property is related, and the company is unable to have consent from the customer.
4. Appropriate Management
  The Company will deploy the Control Manager in each department for the handling of private information and maintains with utmost discretion to prevent the leakage of private information. Also the company maintains the best of its ability to prevent the risk of unlawful intrusion, loss and leakage of private information.
5. Management of Agent
  In order to provide better service, the company may consign agent for the handling of private information. The agent will designate the other agent, which has ability and approval to handle such private information, and maintains appropriate management control to maintain confidentiality of the information and prevent the leakage of private information of the customer.
6. Amendment and deletion of Private Information
  The company will amend; delete private information without delay upon the request by the customer.
7. The Inquiry Service Center for this Policy
  Please make inquiry to the Inquiry Service Center
For customer of “International Express” service ----- 2122-9802
For customer of other service ------ 2983-9320
 
   
Copyright © 2006 OCS Hong Kong Co., Ltd.