- Top
- Global Shipping Service
- International Express Service
- Shipping Guide
Shipping Guide
OCS Hong Kong can provide various solutions for your shipping needs. Please feel free to contact us with inquiries.
New Request and Quotation
Inquiries by Telephone
Customer Service (English, Cantonese, and Mandarin)
Japan Desk (Japanese)
| Office Hours | |
|---|---|
| Mon. to Fri. | AM 9:00 ~ PM 6:00 |
| Sat. | AM 9:00 ~ PM 1:00 |
| Sun. and Public Holidays | Closed |
Note: Account code registration is required for shipping. Please have the following shipping information ready when making an inquiry.
- Your address
- Shipment contents
- Weight and dimensions
- Destination country/city
- Shipping date
Please prepare an air waybill and an invoice.
Note: If other documents are also required, please prepare them at this time as well.
The air waybill is an important document that is required to ensure safe, accurate shipment delivery. Make sure to complete all required fields correctly.
Please keep your copy of the air waybill.
The invoice is a detailed statement that is provided by the sender (exporter) to the receiver (importer) for consignments (excluding documents) that are shipped to countries outside Japan. It is mandatory to present this document to customs in origin country for export processing. This document is also required for import processing in the destination country. Please make sure to complete it correctly.
i-WiLL System
i-WiLL is an online shipping system that allows you to complete shipping preparations and manage shipment-related information from your own computer.
Use it to check your shipping document history, manage your address book, etc., to increase your work efficiency.。
OCS staff will come to pick up your shipment.
Pick Up Hotline:
Your shipment will be shipped promptly after pick-up/drop-ff. Check the status of your shipment via tracking or email notifications.